Privacy Policy for 1 Realty Management

Effective Date: July 2025

This Privacy Policy explains how 1 Realty Management LLC (“we,” “us,” or “our”) collects, uses, and safeguards your personal information when you visit our website https://propertymanagementjacksonvillefl.com or engage with our services. Please read it carefully to understand how we handle your Personally Identifiable Information (PII).

1. What Personal Information Do We Collect?

We may collect the following types of personal information:

Full name
Email address
Phone number
Date of birth
Government-issued ID (e.g., Social Security Number)
Financial or banking details (e.g., ACH info, credit/debit cards)
Consumer reports, credit history, and background checks
Rental application and lease details

2. When and How Do We Collect Information?

We collect information when you:

Fill out forms on our website
Submit a lease or rental application
Engage with us as a property owner, tenant, or service provider
Participate in a transaction (e.g., property sale, lease, or management)
Interact with our customer service or sign up for updates

3. How Do We Use Your Information?

For Prospective Tenants:

To obtain credit/background checks and rental history
To communicate with property owners regarding leasing decisions

For Property Owners:

To provide management services and facilitate payments
To prepare reports or filings with agencies (e.g., IRS)
To set up utility and vendor services (with your consent)

For Buyers, Sellers, or Clients:

To coordinate transactions with lenders, title companies, and other professionals
To facilitate communication and deliver requested services

We may also use your information to:

Improve our website and customer experience
Respond to service requests
Send periodic updates, promotions, or company announcements
Process payments securely and efficiently

4. How Do We Protect Your Information?

We implement a combination of physical, electronic, and procedural safeguards to protect your data:

Paper files are stored in locked locations
Digital records are protected by secure login credentials
Sensitive information (e.g., credit card data) is encrypted using SSL
Regular malware and vulnerability scans
Limited access granted only to authorized personnel

5. Do We Use Cookies?

Yes. Cookies help us:

Understand site usage and improve performance
Remember user preferences
Support remarketing through tools like Google Analytics

You may disable cookies in your browser settings, though this may affect certain website features.

6. Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties except:

Website or service providers who assist in operations (under confidentiality agreements)
When required to comply with legal obligations (e.g., court orders, subpoenas)
With your explicit consent (e.g., sharing with a landlord or lender)

7. Third-Party Links

Our site may link to external websites. These sites have separate privacy policies, and we assume no responsibility for their content or practices.

8. Google and Advertising

We use Google services including:

Google AdSense
Remarketing tools
Demographics and Interest Reporting

Google and its partners use cookies to display relevant ads. You can opt out at:

9. Who Has Access to Your Information?

Access is restricted to:

Assigned property managers, agents, and office staff
Authorized administrative and support personnel
Outside vendors only as needed and under confidentiality agreements

Property owners do not have direct access to tenant files, but relevant information may be discussed or shared with consent or if legally required.

10. Data Retention & Disposal

We securely dispose of personal data when no longer required:

Physical documents are shredded
Digital files are deleted or securely erased
We prohibit unauthorized access during disposal

11. Handling Errors & Corrections

If an error is found in your record (e.g., an inaccurate credit report), we will:

Correct the error in our system
Notify any third parties that received the incorrect data
Work with you and reporting agencies to resolve the issue

12. Your Rights Under CalOPPA

In compliance with the California Online Privacy Protection Act (CalOPPA), we:

Allow anonymous visits to our website
Include the word “Privacy” in our Privacy Policy link
Notify users of changes via this page
Allow you to update your personal information via email or phone

13. COPPA (Children’s Online Privacy Protection Act)

We do not knowingly collect or market to children under 13 years of age.

14. Fair Information Practices

If a data breach occurs, we will notify you within 7 business days via:

Email
Phone call
On-site notification

You have the right to seek legal redress if your data rights are violated.

15. CAN-SPAM Compliance

We may collect your email to:

Send updates, respond to inquiries, or provide service-related communication
Share promotions or newsletters
Notify you of account activity

We agree to:

Use accurate subject lines and sender information
Include our physical business address
Offer clear opt-out/unsubscribe options in all marketing emails

16. Contacting Us

If you have questions about this Privacy Policy, please contact us:

1 Realty Management LLC
📍 5679 Graywood Rd.
Jacksonville, FL 32207
🌐 https://propertymanagementjacksonvillefl.com
📧 [email protected]
📞 (904) 257-3146